If you are still experiencing problems, please contact us for more assistance. You can follow the steps in this article to initialize the new disk, then restart the cloning process. If the SSD is not detected in Disk Management, try another USB or SATA port on the system, or another cable if available to check the connection. Although Acronis should initialize the drive as part of the cloning process, this may need to be done manually in Windows® Disk Management before it will show as a usable drive.If you are running Acronis within Windows, create bootable media and run Acronis from that to rule out other program conflicts.If using USB on a desktop, try different ports on the rear of the system, instead of just front ports. Check another storage device, or USB device, in the port you are connecting the SSD to, to verify it is working normally, or try the SSD connected to a different port.If available, try different cables to rule out a faulty connection. If you own an OEM version of Acronis True Image (Acronis True Image Personal, Acronis True Image HD, or Acronis True Image Data Protection), you can purchase Acronis Cyber Protect Home Office (formerly Acronis True Image) at an discounted upgrade price here or use the link provided by your vendor.In a desktop, verify that both the power and SATA interface cable are connected firmly and in good condition. Verify all cables are connected securely at each end, and free from damage.There are a few things to check which can resolve this behavior. You may receive an error message after selecting it, or the SSD is not detected and Acronis does not launch, returning a message "This product edition requires at least one Crucial SSD be installed in your system". the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.In rare cases, while selecting the source and destination (target) drives in the Acronis True Image for Crucial® software, the SSD will not show up. For example, if you have a target hard disk (i.e. As such, hard disk bays cannot be used for target disks. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph: It is recommended to put the new drive in the laptop first, and connect the old drive via USB. If you had been able to clone from the internal drive to the new SSD, then there is a good chance that the new SSD would not have booted correctly because this is not the recommended method being used! Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there. The core issue here is that the Crucial product does not recognise your new SSD when it is not installed internally in your laptop (which is actually good news here!). I have come across with the following explanation which ruined my weekend: Pick, Assemble and Install: Video Guide.No intentionally harmful, misleading or joke advice. No excessive posting (more than one submission in 24 hours).No selling, trading or requests for valuation.No self-promotion, advertising, begging, or surveys.No submissions about memes, jokes, meta, or hypothetical / dream builds.No titles that are all-caps, clickbait, PSAs, pro-tips or contain emoji.No submissions about retailer or customer service experiences.No submissions about sales, deals or unauthorized giveaways.No submissions about hardware news, rumors, or reviews.Please keep in mind that we are here to help you build a computer, not to build it for you. Submit Build Help/Ready post Submit Troubleshooting post Submit other post New Here? BuildAPC Beginner's Guide Live Chat on Discord Daily Simple Questions threads
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